Frequently Asked Questions (FAQ)

1. What products does EISHO Vietnam supply?

EISHO Vietnam specializes in home organization and home furnishing products, including bamboo organizers, woven storage baskets, rattan home products, water hyacinth baskets, seagrass baskets, clothes hangers, laundry hampers, storage racks, and other sustainable household items.

2. Are you a manufacturer or a sourcing company?

We are a manufacturing and sourcing partner based in Vietnam.

For most buyers, working with us offers advantages that a single factory cannot provide.

Instead of being limited to one factory's capabilities, we help customers access the best manufacturing resources across Vietnam for bamboo products, woven baskets, hangers, fabric storage, and other home organization categories.

Why customers choose us:

• One supplier for multiple product categories

• Faster sourcing and supplier coordination

• Professional quality control throughout production

• Lower management costs compared with handling multiple factories

• Flexible OEM and private label solutions

• Reliable Vietnam supply chain support from development to shipment

In short, we help buyers simplify sourcing, reduce risk, and scale product collections more efficiently.

3. Do you provide OEM and ODM services?

Yes. We offer both OEM and ODM solutions.

OEM services include:

• Custom sizes

• Custom materials

• Private label packaging

• Logo printing or engraving

• Custom colors and finishes

ODM services include:

• Product design support

• New product development

• Packaging design

• Market-oriented product recommendations

4. What materials do you work with?

We mainly work with sustainable and natural materials, including:

• Bamboo

• Rattan

• Water hyacinth

• Seagrass

• Wood

• Fabric

• Plastic

• Metal combinations

Material recommendations can be provided based on your target market and price range.

5. What is your typical MOQ?

MOQ depends on the product category and customization level.

Typical MOQ ranges:

• Woven baskets: 300–1000 pcs

• Bamboo organizers: 500–1000 pcs

• Wooden hangers: 500–2000 pcs

• Plastic hangers: 3000–5000 pcs

• Custom OEM projects: subject to design requirements

For new customers, we can discuss flexible trial orders when possible.

6. Can I order samples before placing a bulk order?

Yes.

We highly recommend sample approval before mass production.

Typical sample lead time is around 7–14 days depending on product complexity.

7. How long is the production lead time?

Production lead time generally ranges from 30–45 days after sample approval and deposit confirmation.

Lead times may vary according to:

• Product type

• Order quantity

• Seasonal demand

• Customization requirements

8. Which countries do you export to?

We serve customers worldwide, with extensive export experience to:

• United States

• Canada

• United Kingdom

• Germany

• France

• Netherlands

• Australia

• Japan

9. Do you support Amazon FBA and private label brands?

Yes.

We regularly support Amazon sellers, e-commerce brands, wholesalers, and retailers by providing:

• Custom packaging

• Barcode labeling

• Product bundling

• Carton optimization

• Private label manufacturing

10. How do you ensure product quality?

Our quality management process includes:

• Raw material inspection

• Production monitoring

• In-process quality checks

• Pre-shipment inspection

• Packaging verification

We focus on maintaining consistent quality across every production batch.

11. Can you help develop new products from an idea or sketch?

Absolutely.

Our product development team can assist from concept to production, including:

• Design evaluation

• Material selection

• Prototype development

• Cost analysis

• Production planning

12. Why source home organization products from Vietnam?

Vietnam offers several advantages:

• Competitive manufacturing costs

• Skilled craftsmanship

• Strong bamboo and woven product supply chains

• Sustainable material resources

• Diversified sourcing options outside China

These advantages make Vietnam an increasingly popular sourcing destination for home organization and storage products.

13. What payment methods do you accept?

We commonly accept:

• T/T (Bank Transfer)

• L/C (Letter of Credit)

Payment terms may vary depending on order size and cooperation history.

14. How can I request a quotation?

Simply send us:

• Product photos or drawings

• Specifications

• Target quantity

• Packaging requirements

• Destination country

Our team will review your requirements and provide a quotation as quickly as possible.

15. How can I contact EISHO Vietnam?

You can contact us through:

• Contact form on our website

• Email

• WhatsApp

• Trade inquiries from sourcing platforms

We usually respond within one business day.